Table of contents
User Roles
User Permissions
Add / edit / delete users
Resetting your password
User Roles
|
Role |
Description |
|
Account Owner |
The person who creates the Riskified account. While this role cannot be deleted, ownership can be transferred to another user. The Account Owner has access to all functionalities and can create and manage the settings of all other users associated with the account. The Account Owner receives billing and payment notifications by default until a billing email address is set. A Riskified account can have only one Account Owner at a time. |
|
Admin |
The Admin has access to nearly all the available functionalities. Admins can change the account settings and manage the settings of all other Admins and Team Members. A Riskified account can have multiple Admins. |
|
Developer |
Developers have access to all Admin functionalities. Developers can also log in to Riskified’s sandbox environment in order to conduct tests. |
|
Team Member |
The Team Member has limited access to the application, including order management functionalities and dashboard view. Team Members do not have access to account settings and billing information. A Riskified account can have multiple Team Members. |
User Permissions
Account management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Create users |
✓ |
✓ |
✓ |
|
|
Delete users
|
✓ |
✓ |
✓ |
|
|
Change user roles |
✓ |
✓ |
✓ |
|
|
Change account related information |
✓ |
✓ |
✓ |
|
|
Enable advanced operational features |
✓ |
✓ |
✓ |
|
|
Access Sandbox environment |
✓ |
|
✓ |
|
|
Change account ownership |
✓ |
|
|
|
Order management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Submit orders for review |
✓ |
✓ |
✓ |
✓ |
|
Contact Riskified about orders |
✓ |
✓ |
✓ |
✓ |
|
Submit chargebacks |
✓ |
✓ |
✓ |
✓ |
|
Refund orders |
✓ |
✓ |
✓ |
✓ |
To learn more about submitting orders, click here.
Billing & payments management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Change submission plan |
✓ |
|
|
|
|
View and export billing information |
✓ |
✓ |
✓ |
|
|
Change or update payment method |
✓ |
✓ |
✓ |
|
|
Change / Update reimbursement method |
✓ |
|
|
|
Notifications management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Change personal notification settings |
✓ |
✓ |
✓ |
✓ |
|
Change notification settings of other users |
✓ |
✓ |
✓ |
|
|
Add billing email addresses |
✓ |
✓ |
✓ |
|
To learn more about user notifications, click here.
Add / edit / delete users
- Log into the Control Center.
- Click on Account Settings (gear icon) on the bottom left.
- Go to the Users & Roles section.
- You will be able to add, edit, or delete users from this tab.
- To add a user, click “Add user” on the right side. Enter the new user’s email address, role, email notifications. Click Invite.
- To edit an existing user, click on the relevant user. Try scrolling up to the top of the page if nothing appears when you click. Remember to hit “Save changes” when you are finished.
- To delete a user, click on the relevant user. Try scrolling up to the top of the page if nothing appears when you click. Select the “trash can” icon.
To learn more about user notifications, click here.
Resetting your password
To reset your password, use the following link to reset your password.
https://app.riskified.com/users/password/new
After entering your email address, you will receive an automated email with a customized link to reset your password.
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