Table of contents
User Roles
User Permissions
Add a new user
Delete a user
Resetting your password
User Roles
|
Role |
Description |
|
Account Owner |
The person who creates the Riskified account. While this role cannot be deleted, ownership can be transferred to another user. The Account Owner has access to all functionalities and can create and manage the settings of all other users associated with the account. The Account Owner receives billing and payment notifications by default until a billing email address is set. A Riskified account can have only one Account Owner at a time. |
|
Admin |
The Admin has access to nearly all the available functionalities. Admins can change the account settings and manage the settings of all other Admins and Team Members. A Riskified account can have multiple Admins. |
|
Developer |
Developers have access to all Admin functionalities. Developers can also log in to Riskified’s sandbox environment in order to conduct tests. |
|
Team Member |
The Team Member has limited access to the application, including order management functionalities and dashboard view. Team Members do not have access to account settings and billing information. A Riskified account can have multiple Team Members. |
User Permissions
Account management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Create users |
✓ |
✓ |
✓ |
|
|
Delete users
|
✓ |
✓ |
✓ |
|
|
Change user roles |
✓ |
✓ |
✓ |
|
|
Change account related information |
✓ |
✓ |
✓ |
|
|
Enable advanced operational features |
✓ |
✓ |
✓ |
|
|
Access Sandbox environment |
✓ |
|
✓ |
|
|
Change account ownership |
✓ |
|
|
|
Order management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Submit orders for review |
✓ |
✓ |
✓ |
✓ |
|
Contact Riskified about orders |
✓ |
✓ |
✓ |
✓ |
|
Submit chargebacks |
✓ |
✓ |
✓ |
✓ |
|
Refund orders |
✓ |
✓ |
✓ |
✓ |
To learn more about submitting orders, click here.
Billing & payments management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Change submission plan |
✓ |
|
|
|
|
View and export billing information |
✓ |
✓ |
✓ |
|
|
Change or update payment method |
✓ |
✓ |
✓ |
|
|
Change / Update reimbursement method |
✓ |
|
|
|
Notifications management
|
Function |
Account Owner |
Admin |
Developer |
Team Member |
|
Change personal notification settings |
✓ |
✓ |
✓ |
✓ |
|
Change notification settings of other users |
✓ |
✓ |
✓ |
|
|
Add billing email addresses |
✓ |
✓ |
✓ |
|
To learn more about user notifications, click here.
Add a new user
- Log into the Riskified web app.
- Select your username in the top right corner.
- Go to Account Settings (only accessible to Account Owner and Admins)
- Go to the Users & Roles section.
- Select Add User.
- Fill in the user's email address and role.
- Select Invite.
An email will be sent to the new user, with steps to activate their account.
To learn more about user notifications, click here.
Delete a user
- Log into the Riskified web app.
- Click on your username in the top right corner.
- Click on Account Settings (only accessible to Account Owner and Admins).
- Go to the Users & Roles section.
- Find and select the user's email.
- Click the trash can icon
.
Resetting your password
To reset your password, use the following link to reset your password.
https://app.riskified.com/users/password/new
After entering your email address, you will receive an automated email with a customized link to reset your password.
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