Table of contents

Add billing notification recipients
Update credit card details
Download an invoice
View payment history
Review refunds from canceled orders

Add billing notification recipients

1. Log into the Riskified web app.
2. Select your username in the top right corner.
3. Go to Account Settings (accessible to Account Owner and Admins only).
4. Go to the Billing section.
5. Click the Add user icon under Billing Settings.
6. Fill in the user's email address.
7. Click Add.

To remove a recipient, click the trash can icon located next to the user you'd like to remove. 

Please Note: Billing and payment notifications will always be sent to the Account owner by default.

Update credit card details

To change your credit card details, please follow these steps:

1. Select Billing on the left-hand side on the Riskified web app.
2. Select Payment on the top-center of the page.
3. Select Change card and enter the new information.

Download an invoice

1. Log into the Riskified web app.
2. Select your username in the top right-hand corner.
3. Select Billing (accessible to Account Owners and Admins only).
4. Find the appropriate billing month and click the PDF icon.

View payment history

1. Log into the Riskified web app.
2. Select your username in the top right-hand corner.
3. Select Billing (accessible to Account Owners and Admins only).
4. Select Payment History.

Review refunds from canceled orders 

To access your payment history directly from the web app, please follow these steps:

1. Log into the web app.
2. Select Billing (accessible to Account Owners and Admins only).

The Billing section contains account information, including your current balance, past payments, and a downloadable CSV file with a summary of your charges by type.