Table of contents

Why did I receive a late notice?
Sending a payment by check
Payment alternatives to credit cards
Sending a wire payment

Why did I receive a late notice? 

There may be a gap between when a payment is received by Riskified and when it is reconciled internally. This process can take a few days. If you have already paid, please disregard this notice.

• If you pay by credit card: Credit card payments are automatically charged through our web app. If you received a late notice and pay by credit card, please check your payment details in the web app to make sure that your information is correct and up to date.
• If you pay by wire transfer: It may take up to two weeks for the payment to appear in your account. If you do not see a payment update after two weeks, please email receivables@riskified.com.  Adding a reference to the invoice number as a comment on the bank transaction can help accelerate the reconciliation process.
• If you pay by check: Checks often take the longest for Riskified to process. If you have further questions, please reach out to support@riskified.com.

Sending a payment by check

Checks for Riskified services can be mailed to our New York office:
220 5th Avenue, 16th Floor 
New York, NY 10001

Payment alternatives to credit cards

We do accept other forms of payment. For alternative payment methods, please contact support@riskified.com.

Sending a wire payment

Wire payments can be made using the instructions located at the bottom of your invoice. 

If you are unable to locate this information, please reach out to support@riskified.com for further instruction.